Our Team
Our team is the best in the business
Our staff combines their expertise in technology with real-world business experience. They are knowledgeable about the best in class solutions for your business and they stay abreast of the new and emerging technologies. Our staff can rapidly assess their impact on your business and your bottom line. Our technical staff hold a plethora of professional certifications, and they are constantly increasing their knowledge and expertise with training and certification in new technologies.
Our Management Team
Having served in leadership roles at both large and small companies, we understand that technology must support specific business needs. We know technology must work within a budget, and be flexible enough to change as your needs do. We realize the importance of a secure, reliable technology architecture that delivers a clear ROI. This experience makes us the right partners for your business.
Hamish Davidson
President & CEO
As President & CEO Hamish Davidson has executive responsibility for the overall strategic direction as well as sales and marketing oversight for ProviDyn®. He brings over 25 years of IT experience and enterprise industry experience—leveraging a large enterprise approach and processes development ideology to the business. His expertise includes operational efficiency improvement, telecommunications, information security, disaster recovery and business continuity.
Prior to joining ProviDyn, Hamish was a Managing Principal at Zyman Group where he led initiatives which drove growth from $10M to $65M and expansion from Atlanta to a global presence in less than three years. Throughout his career, Hamish has managed IT operations and projects for Fortune 500 companies in the U.S. including Walmart, MCI, Hewlett Packard, General Electric, Alcoa, PricewaterhouseCoopers, Acxiom UK Ltd, Norfolk Southern, and SunTrust Bank. He also ran his own consulting firm, Enterprise Consulting Services, for five years.
Technically, Hamish is proficient in LAN/WAN architecture, Client/Server technologies, wireless technologies, web technologies, midrange systems, legacy systems and enterprise support. He’s also a Microsoft Certified System Engineer (MCSE), Microsoft Certified Trainer (MCT), VMware Sales Professional (VSP), Cisco Certified Network Associate (CCNA), and Cisco Certified Network Associate (CCDA).
Born and educated in London, Hamish also spent time in South Africa before crossing the Atlantic to America where he married and started a family. Outside of the workplace, he finds solace hiking, traveling with his wife and three children, and serving as a scout leader. He also enjoys classic European cars and motorcycling through the mountains.
Matt Galloway
Senior Director, Operations
Matt Galloway brings over 20 years of experience in business enabling technology to ProviDyn, the majority with IT consulting firms. As Senior Director of Operations, Matt is not only responsible for the day to day operations and maintaining ProviDyn's superior reputation for client service, but also long- term strategic initiatives to ensure ProviDyn continues to be a leader in the industry. Matt's focus on maintaining a strong team through employee growth and development, refining processes, increasing efficiency, leveraging technology and innovation, and amplifying communication are the keys to providing an exceptional client experience, increased value and industry differentiation.
Prior to joining the ProviDyn leadership team, Matt served as a director at All Covered/Konica Minolta Business Solutions, one of the largest managed service providers in the country. This experience, as well as being an owner of a local IT services firm in the early 2000's has given Matt unique insights into a wide array of different IT service models and business methodologies. Throughout his career, Matt has served in over a dozen roles from technical to management to leadership, all in the IT services industry. He has seen how businesses have evolved both in scope and scale, and has assisted organizations with anywhere from 10 to 1000's of employees in numerous capacities.
Matt holds a Bachelor of Science degree in Computer Science from the State University of West Georgia, numerous technical certifications, and has a thirst for knowledge especially business processes, ITIL, team building and leadership. After years of hobbies such as rock climbing, cave diving and flying small planes, Matt's primary interests outside of work are now reading, golf, fiddling with cars and spending time with family.
Anita B. Marco
Director of Client Strategy
As a seasoned Information Technology (IT) professional with nearly two decades of experience in IT strategy, planning and execution, Anita Marco applies her expertise helping align ProviDyn’s technology initiatives with our clients’ strategic business goals. In that capacity, Anita develops program roadmaps and budgets, designs technology plans and approaches, directs client on-boarding, and compiles and leads technology business reviews—all based on client-specific needs.
She is also charged with relationship management, including facilitating meetings and strategy sessions, presenting client webinars and events, and advising clients on emerging technology trends and opportunities. Anita’s expertise in IT management, project management, infrastructure and systems specification, paired with broad competencies ranging from policy development to budgeting and cost control, are the ideal skillset to help ProviDyn optimize its clients’ technology outcomes reliably, securely and affordably.
After graduating from Clemson University with a Bachelor of Science in Computer Science, Anita worked for such notable firms as KeyWorth Bank, Arris Interactive (now part of Arris International) and Hitachi Communication Technologies before joining the ProviDyn team. Anita lives with her husband, Bill, in Peachtree Corners, Georgia. She was a Cub Scout leader for five years and is an avid sports fan, having cheered on her two sons’ basketball, baseball and cross country teams. Anita also served on the Parent Leadership Council at Oglethorpe University.
Kaci Turner
Service Desk Manager
With more than 20 years of IT and customer service experience, Kaci Turner is skilled in providing superior customer service and has expertise in team building, training and conflict resolution. She also possesses a demonstrated aptitude for working in a high volume, fast-paced environment.
In her capacity as Service Desk Manager, Kaci is charged with developing, organizing, leading and rewarding the ProviDyn Service Desk team, inspiring them to achieve a high level of performance and quality in their execution of services and support. Kaci also works to maintain and strengthen ProviDyn’s client relationships in many ways, from managing escalated problem identification and resolution to onboarding and progress calls and reports.
Prior to joining ProviDyn, Kaci served as the Service Desk Manager at 3,000-employee manufacturer Caraustar Industries. There, Kaci restructured the IT Service Desk while establishing the company’s first SLAs and managed an average monthly support ticket volume of 1500, maintaining a 99 percent resolution rate.
Kaci and her husband, Andy, reside in Dallas, Georgia, where she finds joy in nature and the outdoors. They have four children, ages 13 to 25: AJ, Ansley, Avery and Kyle. Kaci serves on the board of Truth In Nature, a youth outreach ministry dedicated to breaking the cycle of fatherless homes. Kaci also teaches a free community boot camp and has been a Worship Minister for more than 20 years.
Linda Messing Williams
Director of Client Services
Linda Messing Williams, Director of Client Services at ProviDyn is part of the management team and assists in the development of operational procedures and company strategic initiatives. Linda serves as the client contact for escalated problem identification and resolutions and has used her 29 years of industry experience to increase customer satisfaction and deepen customer relationships.
Prior to joining ProviDyn, Linda served as the Director of Helpdesk Services at Altuscio Networks and was Director of Technical Support at Tree, LLC. She also was President and owner of Innovative Technologies, Inc. for 16 years.
Linda studied Criminal Justice at Columbia College, Columbia, MO. She is a charter member and past president of the East Cobb business association, and has served as a leader in both Cub Scouts and Girl Scouts. Linda and her husband Brett enjoy a full house including six children, two grandchildren, four cats and a dog. Recently retired from ice hockey and karate, she enjoys riding her motorcycle, hiking and doing volunteer work whenever she can.
Jed Fearon
Solution Advisor
Jed Fearon is a Solution Advisor for ProviDyn, helping companies reduce risk, lower operating expenses and increase productivity by embracing the strategic value of IT. Jed, a seasoned sales professional, came to ProviDyn in 2014 with a strong commitment to customer service and the goal of offering a highly differentiated MSP experience to the Atlanta marketplace.
Prior to joining ProviDyn, Fearon worked in progressively responsible sales and marketing positions, culminating with his most recent engagement as Director of Business Development with Digital Agent, a private cloud telephony and IT services firm. Jed has more than 14 years in the Managed Services industry specializing in voice, data, IP telephony and IT solutions for the SMB market. Jed brings value to his clients by using out-of-the box thinking and has excelled at forging alliances with clients and colleagues in companies with complimentary solutions—creating mutual value for all stakeholders. He is also a cyber security evangelist and maintains an active speaking schedule delivering Employee Cyber Security Awareness Training to organizations all over the greater Atlanta area.
Jed holds a BA in English from The University of North Carolina at Chapel Hill and an MBA with a concentration in Marketing from American University in Washington D.C. He is active in HTG Sales Ignite and regular events at Atlanta Tech Village and The Technology Association of Georgia (TAG). Jed is the proud owner of two rescue dogs and is an avid drummer, performing weekly in the worship band at his church Atlanta Westside Presbyterian. Other interests include surfing, fitness, jazz, reading and comedy writing.
