Grow with ProviDyn
ProviDyn® is a leading provider of managed IT services & cybersecurity to Atlanta’s small and mid-sized businesses (SMBs) and nonprofits. And our success is largely driven by one critical variable – an investment in talent.
We are in the people business and provide employees with the opportunity to expand their technical and business expertise. We promote ongoing education and professional development to encourage employees to accomplish their career goals.
To date, ProviDyn has been named three times to the Inc 5000 list of America’s Fastest Growing Private Companies and ranked as one of The Top 501 Global Managed Service Providers by MSP Mentor.
Service Desk Manager
The Service Desk is ground zero for delivering The ProviDyn client experience as well as refining, maintaining and projecting the vibrancy of our culture. You will be responsible for leading, organizing, and inspiring a managed services team to achieve a high level of performance and quality in the execution of services and support that make clients feel ProviDyn is the best investment they ever made. The primary metrics for this position are Employee Utilization which includes billable hours, client loyalty/retention, profit margins, and support call management. READ MORE
Strategic Client Advisor
The Strategic Client Advisor works with the Director Client Strategy to monitor, manage, and support client IT systems and users. The strategy team works to build and enforce standards for the vCIO offerings. The importance of promoting standards cannot be understated. Standards drive higher quality of service, uptime, and performance as well as enhanced budgetary predictability and lower business risk. READ MORE
Senior Systems Engineer
Senior System Engineer is a Tier 3 resource for ProviDyn clients seeking technical support, project management and business guidance. The ideal candidate is a detail-oriented, outgoing self-starter who can think on his or her feet, multi-task and most importantly make clients feel like ProviDyn is the best investment they have ever made. READ MORE
We are searching for an experienced, detail oriented System Engineer (Level 2) to deliver a wide range of technology services. The successful candidate will be responsible for migrating clients into our various solutions, leading projects and assisting with ongoing management of systems. As a customer facing organization, we expect the right candidate to interact with clients in a professional and courteous manner and represent our company in its best light at all times. Our exciting and dynamic environment provides a great opportunity for growth both personally and professionally. READ MORE
System Engineer (Field Services Team)
The System Engineer is responsible for providing exceptional customer service to our clients by reflecting the Company’s core values and embracing our commitment for quality. The System Engineer will interact daily with client end-users to address technical support requests, with a mission to leave the end-user feeling that they have received service of the highest quality possible. Through ProviDyn’s ticket workflow processes and systems, the System Engineer will perform advanced desktop-level support, server administration, deployment and configuration for a variety of systems, environments, clients and endusers. The System Engineer roles are primarily focused on end-user escalations, server management, and system deployments. READ MORE
We invite you to consider the current career opportunities at ProviDyn.
- Competitive Salary
- Paid Time Off
- Paid Company Holidays
- Medical, Dental, Vision
- Paid Training
- Car & Cellphone Allowance
- Catered Lunch Every Friday
- Quarterly Team Building Events
Do you have a passion for IT? Do you enjoy building relationships with co-workers and clients? Are you ready to make a positive change?
We are conveniently located at Northside Tower in downtown Sandy Springs. Our Northside Tower location provides:
- Covered Parking
- Easy Access from Major Highways
- Security Services
- Over 40 Nearby Restaurants and Retailers