The skeptic’s guide to the technology lifecycle

If you are a small to midsized business with more important things to do than monitor, manage and support all of your IT systems and users with full-time employees, you have more than likely outsourced this multifaceted, non-core operating responsibility to a Managed Services Provider or “MSP.”

When you consider rising costs, increasing competition, growing regulatory overreach as well as talent retention challenges and cyber-crime, there are ample reasons to harness the power of a qualified third-party who can address these major pain points with transformational technologies that would otherwise be cost-prohibitive and impractical to implement in-house.

MSP Evaluation Guidelines For SMBs

Many small and mid-sized businesses waste valuable time and money interviewing multiple Managed Services Providers (MSPs) without a strategy or budget in place. This puts way too much faith in the hope of formulating a plan after reviewing 5-10 different proposals from organizations not likely to be in the same service class.

Why having sound infrastructure pays off

A hunch may have a place in sports, detective work, or fortune telling, but for businesses, relying on gut-instinct can lead to disastrous outcomes. That’s why enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence (BI) applications are gaining ground as organizations strive to make more data-driven management decisions.