What You Need to Know about Meltdown and Spectre

The “Meltdown” and “Spectre” security vulnerabilities that impact most computing devices in the world were announced Jan. 3, 2018. Laptops, desktops, even phones and tablets and Internet of Things (IoT) devices are at risk. Most devices have a processing chip design flaw that allows malicious programs to steal data.

How Do Your Customers Relate To Your Auto Attendant?

It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice mail prompts and computerized voices that is all to frequent as companiesAuto Attendant Maze try to offload customer service to the auto attendant? It is very important to pay close attention to what your customers experience when they call your business.

Google Fiber Is Coming!

For the past few years, Google has been expanding its Google Fiber service in Atlanta and surrounding communities. In every location where it adds services, businesses gain access to Internet speeds of up to 1,000 Mbps. As an avid supporter of accelerated technologies, ProviDyn® became a Google partner in 2016, and we will be offering Google Fiber to our customers as soon as it is available in their areas.


ProviDyn® did something very unusual on the evening of Thursday, November 19th. First, the entire company consumed enough pepperoni pizza, bacon and hamburger to feed a large infantry unit. Okay, that’s not very unusual for us. But it was dinner time.

The skeptic’s guide to the technology lifecycle

If you are a small to midsized business with more important things to do than monitor, manage and support all of your IT systems and users with full-time employees, you have more than likely outsourced this multifaceted, non-core operating responsibility to a Managed Services Provider or “MSP.”

When you consider rising costs, increasing competition, growing regulatory overreach as well as talent retention challenges and cyber-crime, there are ample reasons to harness the power of a qualified third-party who can address these major pain points with transformational technologies that would otherwise be cost-prohibitive and impractical to implement in-house.

MSP Evaluation Guidelines For SMBs

Many small and mid-sized businesses waste valuable time and money interviewing multiple Managed Services Providers (MSPs) without a strategy or budget in place. This puts way too much faith in the hope of formulating a plan after reviewing 5-10 different proposals from organizations not likely to be in the same service class.