Let’s Talk Workstation Procurement
As your Managed Services Provider, ProviDyn’s goal is to promote standards that will maximize service quality, operating agility, and budgetary predictability.
Since an IT system is only as strong as its individual (and modular) parts, we are firmly committed to ensuring all elements are closely vetted before integration.
Proactive IT Support is all about Priorities
You’re more than likely pretty far along in your evaluation of MSPs, and you’re trying to make sense of all the “rapid, zero-fail, speedy, heavy-duty, supersonic” tech support service claims you’ve been hearing.
“Only Amateurs Attack Machines”
Internationally renowned security technologist Bruce Schneier made this notable and quotable comment over a decade ago. He recently added, “The professionals are getting better and better.”
So true. Security has got to be one of the hottest topics in business these days. With COVID related work from home concerns and online vaccination scams, the situation is getting riskier by the moment.
Are you ready to dive into the five transformational benefits of Microsoft 365?
1. Simplify Operations
2. Accelerate Productivity
3. Strengthen Regulation & Compliance Readiness
4. Harden Protection of Data and Intellectual Property
5. Improve Financial Controls
This article has all the exciting details with a few caveats.
It’s time to schedule your first strategic business review. This is where ProviDyn plans the work and works the plan to supercharge your IT for growth.
All Roads Lead to Software as a Service (SaaS)
I’ve got good news for you. Over the next five to ten years, the IT world will change dramatically for small and midsize businesses (SMBs) as we know it.
All of the core business software applications we use will be deployed by enterprise cloud vendors (ECVs) and accessed through a single secure portal managed by your MSP.
Most of the physical technology infrastructure will be much less visible.
When the Trust Factor Starts to Erode
When trust is gone, all of your doubts seem to snowball into a never-ending stream of questions and complaints:
Does anyone at my MSP know how to follow up via phone or email?
Isn’t this the tenth time I’ve submitted a ticket about recurring issues with OneDrive?
Where is my contract? The service is supposed to be all you can eat, but I’m seeing extra charges on this month’s invoice.
Wouldn’t it be nice to have a “wing-team” running point: providing vendor technical assistance, managing tickets, playing referee, talking to engineers?
What about sharing information across their organization and others you happen to work with, coordinating, identifying new vendors, documenting, updating, and being available for moves, adds, and changes?
ProviDyn’s vendor management offering herds all of these cats so you don’t have to.
What changes and challenges are happening in your business?
A number of factors inspire companies to analyze their IT support: office moves, sales growth, adding headcount, quality of service issues, data breaches, compliance concerns, lack of proactive guidance, or strategy.
Are you getting a lot of user complaints? Working from home and using cloud applications doesn’t always work as planned.
Maybe you’re a well-funded startup or just doing some due diligence to make sure your current arrangement is delivering the competitive advantage you deserve.
Not All MSP Onboardings Are Designed Equal
If you’re reading this article about onboarding, you probably need someone with experience to empathize with your fears and provide clarity where there is confusion.
I’ve been in the managed services business for over 17 years and know exactly how you feel.
