Your MSP is a powerful technology enhancement partner.
Managed IT service providers (MSPs) are uniquely positioned and qualified to offer much more than monitoring, management, cybersecurity, and support for your infrastructure, cloud applications, and users.
You probably have a Shadow IT problem.
I’m not picking on you. According to statistics from Microsoft, Shadow IT is alive and well at most organizations:
The average enterprise uses more than 1,500 cloud apps
88% of all cloud apps are not sanctioned by IT
78GB of data is uploaded monthly to risky cloud apps by the average enterprise
This brief checklist is designed to help you identify four “perfect storm” factors that contribute to the use of unsanctioned IT services.
You want to charge what per month?
A lot of businesses get sticker shock when contemplating a change in IT providers. The same is true for companies in the process of outsourcing their technology for the first time.
MSP pricing is different from one company to the next.
Ransom payments are just one part of total ransomware costs.
The purpose of this article is to inspire reluctant IT decision-makers to pay a little now instead of paying a lot more later.
While larger businesses still account for the lion’s share of attacks, small businesses (43% of all cyber assaults) are easy targets.
This discussion is all about YOUR needs!
If you’re paying an MSP a fixed fee to monitor, manage, support, and secure all of your IT systems and users, there’s a good chance you may be overlooking a few best practices that impact your quality of service, business risk, and future growth trajectory.
Yes, yes, yes times infinity. Okay, I think I made my opinion obvious.
While there is no such thing as a silver bullet for 100% cybersecurity protection (even Multi-Factor Authentication AKA MFA isn’t perfect), I can’t think of one reason not to implement it right away.
Insurance companies continue to sharpen their gaze on IT systems.
Gone are the days when cybersecurity insurance questionnaires were relatively simple to complete. You could answer five basic IT questions and you were approved. Good to go. No further information needed!
Thanks to the explosion of ransomware, insurance companies have changed their approach.
MSP services can be confusing.
This article will define and decode some of the popular offerings frequently associated with MSP services.
Our industry has a lot of jargon, and I’d like to reduce the time you might spend scouring the Internet for a complete solution.
MSP pricing depends on several factors.
The goal of this article is to give IT evaluators three different MSP pricing examples.
I am defining an MSP as a managed IT services provider who charges a business a fixed monthly fee to monitor, manage, secure, and support all IT systems and users.
I feel like I’m dating myself by mentioning the term “phone system.”
Voice and data services have been converging for nearly twenty years. In fact, selling VoIP solutions back in 2003 was my career gateway into managed IT services.
In the early days, Competitive Local Exchange Carriers (CLECs) with hosted VoIP services had an awkward relationship with Managed Service Providers (MSPs).
CLECS were putting customer premise equipment (AKA edge devices) on local area networks and MSPs were getting all kinds of new requests to change the settings to firewalls.