Atlanta, Georgia – October 11, 2018 – ProviDyn®, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, recently conducted Employee Cyber Security Awareness Training for their valued client, Summit Counseling Center (“SCC”). SCC is a family resource center professionally integrating the behavioral sciences and the Christian faith to provide individual, couples, and family counseling. With a staff of over 20 licensed therapists they serve people of all ages and provide a wide range of specialty services including help for those who want to grow individually, couples who want to improve their relationship, parents, teens, and children. The organization helps people tackle alcohol or substance abuse problems, anxiety, depression, grief, trauma and loss. They also have a specialized program to help high school students find the college that fits "just right" for them. http://summitcounseling.org/
Solution Advisor, Jed Fearon delivered 45 minutes of highly interactive training which focused on the human variable in lowering cyber risk. As Jed puts it, “With over 95% of data breaches caused by human error, I think it’s important for everyone to understand what to look for, how to respond and most importantly, to immediately engage with your managed services provider (in this case ProviDyn) any time you suspect a problem.”
The recent cyberattack on the City of Atlanta was a hot topic of discussion. Many reports estimate it cost taxpayers $2.7M because a decision was made to refuse payment of the $50,000 ransom. Not always an easy decision because you are dealing with criminals and can’t expect them to play by the rules. At the same time, city services and revenue intake were crippled. But if you have good backup, you can simply tell the crooks to run along and it’s business continuity as usual. Many of the advanced backup solutions of today, back up critical data every 15 minutes, onsite as well as offsite to multiple clouds which are geographically dispersed. These backups are also tested nightly to verify success. This allows you to go back 15 minutes in time and avoid the high cost of extortion and the even larger expense of downtime. Some backup and disaster recovery solutions even allow you to run everything in the cloud.
Elaine Moss, Director of Operations was very positive about the encounter and sent a nice email saying, “Thank you Jed! Your presentation today was great and I especially appreciate the take home points below that we can share with staff.”
Several other staff members were impressed with Fearon’s use of humor and silly stories to make potentially dry subject matter more interesting.
Of course, no cyber security event would be complete without Jed concluding by saying, “If you have any questions or receive a suspicious email, please call or email firstname.lastname@example.org and we’ll vet it for you. This is included in your service and there’s no extra charge. We’re always glad to help.”
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is driving business through technology and helping companies reduce costs, improve efficiency and maximize productivity, visit www.providyn.com.