ProviDyn® furthers focus on customer service with new training initiative.
Atlanta, GA (PRWEB)- ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofit organizations, has furthered its focus on customer service by enlisting Sandler Training to conduct training for its engineers. Sandler Training offers a series of proven customer service and sales training programs for small- and mid-sized companies and Fortune 500 corporations.
ProviDyn’s engineering team will participate in training at HANSEN NEUMANN GROUP’s training center in Atlanta. The training is based on the combination of Sandler Training’s innovative, non-traditional system, plus incremental reinforcement training, to create lasting performance improvement rather than the motivational “quick fix” typical of many seminar-based training efforts. The training will help ProviDyn engineers cultivate, maintain and build strong client relationships and more effectively service the company’s existing client base.
“As a service business, effective communication and solid relationships with clients are what makes us stand out among our competitors,” said Hamish Davidson, president and co-founder of ProviDyn. “This not only gives our engineers an avenue for professional development, but provides them with the tools they need to offer our clients the best service possible.”
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.