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Recent blog posts

b2ap3_thumbnail_voip_for_your_business_400.jpgWhen it comes to business communications technology, you don’t want to be caught using technology that’s outdated. Thanks to the innovations afforded to your company by Voice over Internet Protocol (VoIP), you can have access to lots of game-changing telephone features that blow traditional phone systems out of the water. Has your business switched to the VoIP advantage?

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b2ap3_thumbnail_smartphone_questions_400.jpgWe’re all aware of how the proliferation of mobile devices is changing the workplace, but let’s take an objective look at this trend. Are mobile devices changing the workplace for the better? Are employees actually using their personal devices to get more work done? Or, is the BYOD trend a bunch of hype and nothing’s really changed? Let’s find out.

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Security Jan12 C
The scale of the recent security breaches at Sony, which led to the cancellation of The Interview’s theatrical release of, can make the company’s problems seem beyond the realm of the average small business. But the security mishaps that created the circumstances for the hack are as applicable to modest local and regional companies as they are to multimillion dollar corporations. These three tips will take you back to security basics and help avert your own big-screen drama. Don’t let basic sec...
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iPad Jan12 A
Ever since the first iPad came out, many people have wanted to use it as their second computer monitor to help boost efficiency and productivity. The only problem was that most software that makes the transfer possible uses Wi-Fi which comes paralleled with a lagging screen and inconsistency. However, a new application that will seamlessly turn your iPad into your second Mac screen is now available. Duet Display, developed by a former Apple engineer, Rahul Dewan, will turn your iPad into an ext...
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Spear phishing attack uncovered

Posted by on in IT Blog
security dec24 A
There are so many ways that hackers can gain access to your computers and systems it boggles the mind. One of the more popular tactics employed is the increasingly common spear phishing. In early December 2014, news broke of a new, super savvy, spear phishing campaign that had succeeded in scamming top Wall Street companies and could be a danger to small businesses as well. What is spear phishing? Spear phishing is an advanced form of phishing where attackers troll the Internet for relevant in...
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Define: Online backup solutions

Posted by on in IT Blog
BCP Dec23 A
When it comes to backing up your important business data, there are many options available to your company. One of the increasingly common choices is to use online or cloud-based backups. Despite the popularity of these systems, there is still confusion over what exactly online backup is and the benefits it can bring businesses. What exactly is online backup? In a wide sense, online backup is a backup system where your files, folders, and even systems, are backed up to an offsite storage serve...
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Disable Chrome tab cards in Overview

Posted by on in Tech Tips
androidphone Dec22 A
Android 5.0 has been released and devices are starting to get updates. With this latest development comes a number of new features and a fully redesigned look. One of the new features introduced is a tweak to the way open and recent apps are displayed (officially called Overview). While this new version of Overview is great, the way it handles Chrome tabs can be a little frustrating for some users. A brief look at Overview in Android 5.0 Android 5.0 brings about a useful change to the way Andr...
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Renaming your Windows Phone

Posted by on in Windows Phone
windowsphone Dec18 A
For businesses that use Microsoft systems, the Windows Phone is often regarded as a no-brainer. Because of the deep integration with Microsoft systems and strong security, the Windows Phone system offers a lot. If your business does use these devices, you probably want to ensure that the different devices are named appropriately so that they can be easily identified. Here's how you can do that. How to see the name of your Windows Phone Before we look into changing the name of your Windows Phon...
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Social media: Why content isn't shared

Posted by on in Social Media
SocialMedia Dec15 A
When working with social media in your business there are a number of metrics commonly used to determine whether the content you create and share is effective. One of the best metrics to employ is the number of shares each piece of content receives. More shares usually means higher visibility and therefore a greater impact. However, many businesses struggle to get their content shared. Here's four reasons why. 1. The vast majority of people are hesitant to share content According to a study co...
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Better emails with the PAR structure

Posted by on in IT Blog
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Email has become the main form of communication for many businesses. When first launched, many people treated email as simply an electronic version of company memos and letters and therefore created and styled them as such. Over time, email has become much more informal, and while this is great it can lead to problems in overall clarity of communication. However, there is one effective way you can ensure all of your messages are clear and understandable, by adopting PAR. Better email structure ...
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5 Free or affordable business platforms

Posted by on in IT Blog
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The beginning of a new year can be rather stressful and expensive for everyone, employees and business owners alike, with new plans and goals set in place right after long holidays. While it is great to start anew, it can be tough to justify or find the funds for new expenses, even if there is a real need. Instead, you may want to look for cost saving tools that can help improve business operations for less. To help, here are five free or affordable tools that can make your business life easier....
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Is your VoIP holiday season ready?

Posted by on in Voip
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It's the holiday season, and regardless of the industry you work in, or where you are located, there is a good chance that during this busy time your phone systems will see an increased load. It seems that as the year comes to a close people want to communicate more, and so you need to ensure that your VoIP systems can handle the increased volume. Establish VoIP system monitoring Before you know whether your systems are ready for an increased call volume, you should establish monitoring tools ...
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Setting your iPhone to Do Not Disturb

Posted by on in iPhone
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If you have an iPhone that you use for business it can be tempting to be constantly connected, after all, the device and various apps are designed to give users the ability to do almost anything. While this is great for business, it may not be ideal for a healthy work-life balance or if you really need to concentrate on a specific task. Luckily, if you have iOS 8 installed on your device there is a useful feature, called Do Not Disturb, that could help promote a break from your phone. What is D...
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Deauthorizing iPads via iTunes

Posted by on in IT Blog
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As we enter the holiday season, there is a good chance that many iPads will be given as gifts from loved ones and even from companies. While these devices do make great presents, if you receive one but already have your own device, then you will need to know how to authorize it on iTunes. So, if you receive a new iPad to replace an old one this festive season, here's what you need to do. First, understand what authorizing your device is When people and Apple experts talk about "authorizing you...
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Regin – how bad is it?

Posted by on in IT Blog
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Spend even a small amount of time looking at the various massive malware threats out there and you will find that security experts are usually able to figure out who developed it, the intended targets, and where it is most prevalent. In early November, news broke about a mystery security threat called Regin that has been around for years, but which experts seem to know comparatively little about. Many business owners are worried about Regin, but should they be? What exactly is Regin? What...
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The Android tablet gift guide

Posted by on in Android Tablet
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With the festive season in full swing, this year, as in recent years, one of the most popular gifts will be the tablet. If you are considering giving a tablet as a present this season, and more specifically an Android tablet, you will quickly find that the selection is overwhelming. Here are some tips that can help you zero in on the right one. Consider your budget The great thing about Android is that there are tablets available for a wide budget range; from the ridiculously affordable, yet h...
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5 Tips to effective DR plans

Posted by on in ProviDyn Blog
BCP Nov24 A
As a business owner you must be constantly aware of threats to your business. One of the best ways to mitigate many of these dangers is to develop and implement a Disaster Recovery Plan. In order to help ensure that your business is ready to recover from any disaster, here are five real-world tips that can help see you through. 1. Have a full copy of your data backed up outside of your operating region Almost every company, regardless of size, has backup measures in place. These backups can be...
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Looking at Net Neutrality

Posted by on in IT Blog
Security Nov17 A
In many western countries we are blessed with a free and open Internet, but in the US there is a battle currently raging over the idea of Net Neutrality. Chances are high that you will have heard this term thrown around by various experts and media outlets. In November, President Obama took a stance on this issue. Here is an overview of Net Neutrality, the stance from The White House, and what this could mean for your company. What is Net Neutrality? In order to define Net Neutrality, we shoul...
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Google Calendar updated

Posted by on in ProviDyn Blog
AndroidPhone Nov17 A
For many business owners with Android devices, Google's Calendar app is one of the most useful to have installed. With the update to Android 5.0, the company has also been updating their apps to make them not only look better, but more useful too. This has led to a new version of Calendar being launched with some great new features. The idea behind the new Google Calendar According to Google, the new Calendar app has been designed to truly help make lives easier. With the older version of Cale...
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Windows Nov18 A
One of the biggest IT expenses for many small businesses is software. Some companies require thousands of dollars of software, which can quickly compound when you hire new employees. Businesses who have purchased Microsoft software may soon be receiving a letter from the tech giant asking for a systems audit. Here is a quick overview of this letter and what you should do if you receive one. The Microsoft Software Asset Management Review Earlier this year, Microsoft announced that they will ...
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