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September 30th, 2013

Managed Services Provider Helps Professional Services Firms Leverage Technology

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, today announced a new managed services offering that leverages its deep experience in successfully meeting the unique technology needs of professional services firms. This launch follows the success of ProviDyn’s vertical offering for nonprofit organizations that was launched last year.

For professional services firms, business is a never-ending cycle of intense meetings and mountains of documents, leaving no room for errors or downtime. Through its years of experience in working with these firms, ProviDyn understands that they have several needs that are different from those of other small and mid-sized businesses and created an offering to help:

  • Maximize productivity: Keep partners and associates performing at the highest level. With the right technology in place, productivity can be improved by as much as 40 percent. ProviDyn has deep expertise with the highest value software solutions specific to professional services including project, case or engagement management, as well as document imaging, and document management.
  • Access data anywhere, at anytime: Allow partners and associates the ability to access critical client or project records from wherever they are – not just the office, but also at home and onsite. ProviDyn’s mobile solutions ensure that they can do so quickly and easily.
  • Protect intellectual capital: Store valuable project, case, or engagement-related files and client records, including e-mail messages, attachments and scanned images, in a secure, centralized repository and safely back-up in a secure off-site location where they will be readily recoverable whenever required.
  • Ensure compliance: Maintain records and rest easily knowing that data is automatically backed up to ensure compliance with federal or state mandated policies and client service agreements.

“For professional services firms, budgeting for IT systems and managing them is difficult because their IT needs are based on the size and nature of their client base, which is unpredictable and constantly changing,” said Hamish Davidson, president and CEO of ProviDyn. “We have a great deal of experience in helping meet this challenge and also know that professional services firms especially, require reliable technology that won’t detract from serving and keeping their clients happy.”

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.

July 30th, 2013

Managed Services Provider Gives The Atlanta Opera the Peace of Mind to Focus Less on IT and More on Bringing Mainstage Productions to the Community

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, today announced that it has been selected to provide managed IT services, support and strategy to The Atlanta Opera, a nonprofit and one of the finest regional opera companies in the United States.

Before seeking a managed services provider, The Atlanta Opera managed its IT needs internally. As is the case with many nonprofits, it struggled with limited resources and the lack of a long-term IT strategy. Solutions to IT problems often used a temporary band-aid approach and did not address larger, underlying problems. This eventually prompted The Atlanta Opera to seek outside expertise. ProviDyn was highly recommended by the organization’s auditors so, when growth made IT needs paramount, they knew where to turn.

ProviDyn assessed The Atlanta Opera’s IT needs and recommended a strategy that would ensure the long-term health of its infrastructure, at the most reasonable cost. In addition to moving the organization to its private cloud, ProviDyn is providing vendor and network management, 24-7 support and Hardware as a Service. The latter brings The Atlanta Opera a new server, at a fraction of the upfront cost of purchasing one outright.

“Working with an organization in our community that is as well respected as The Atlanta Opera, is very rewarding,” said Hamish Davidson, president and CEO of ProviDyn. “We continue to see non-profit organizations undermine what they can accomplish with technology because they fear the expense would be too great when actually, they can enjoy the same information technology benefits as an enterprise at a fraction of the cost by taking advantage of managed services, the cloud and Hardware as a Service.”

“The Atlanta Opera realizes the importance of paying attention to the big picture in everything we do, while constantly looking forward to what’s next,” said Tomer Zvulun, general and artistic director of The Atlanta Opera. “With our focus on producing mainstage opera productions and community engagement programs, we needed a provider who was capable of thinking the same way and ProviDyn stepped up to the challenge. We focus on our expertise and ProviDyn focuses on theirs. It’s a great partnership.”

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.

About The Atlanta Opera
Founded in 1979, The Atlanta Opera is one of the finest regional opera companies in the nation. By producing live, mainstage performances of the highest quality and impactful community engagement experiences, The Atlanta Opera enriches lives through the power of opera. Under the leadership of General & Artistic Director Tomer Zvulun, the Opera strives to attract the finest international, national, and regional singers, conductors, stage directors, and designers. Each season, The Atlanta Opera presents three productions at the Cobb Energy Centre, drawing audiences from the entire metropolitan Atlanta area as well as from the Southeast region.

Topic Article
June 29th, 2013

Managed Services Provider Alleviates Web Security Issues and Gives Greater Control Over Internet Usage

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofits, today announced a new cloud-based web security solution to help companies implement and maintain a secure environment for web access and allow for additional control over employees’ use of the internet.

With this new solution, ProviDyn now provides its clients with an efficient and effective platform for malware protection, content filtering for web traffic, and web usage reporting across their organizations.

Use of the web has become a necessary, daily activity for every organization. Because of this large-scale use, it is increasingly important for companies to maintain a greater level of control over employees’ use of the internet. This control ensures significant protection against malware, as well as enforcing corporate guidelines for web surfing and internet access. Coupled with the ability to produce reporting on web usage, this platform helps companies to better protect themselves against internal and external threats by securing on and off-network users, on any device.With ProviDyn’s cloud-based security, small and medium-sized organizations:

  • Increased protection from malware and phishing attacks,
  • Gain visibility and control site traffic and internet use by their employees,
  • Develop awareness of internal internet usage, and
  • Produce reporting on corporate web traffic

“The internet is a valuable asset for all companies, but poses a risk to both the security of the network, as well as the productivity and efficiency of staff members if it is not used properly,” said Hamish Davidson, president and CEO of ProviDyn. “This platform allows our clients to have a much greater understanding of how their organization is using the internet, ensuring that employees are accessing the web as they should be, and creating further protection against threats to their network.”

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.

Topic Article
June 20th, 2013

As Wi-Fi sponsor, ProviDyn alleviates connectivity issues and helps drive the goal to make this year’s summit more interactive.

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofit organizations, announced today its participation in the recent Nonprofit Summit 2013 presented by the Georgia Center for Nonprofits (GCN). Convening hundreds of nonprofit and philanthropic professionals, GCN’s annual Nonprofit Summit is the largest sector event in the Southeast. Nonprofit leaders gathered to share and gain expert knowledge, inspirational ideas, solutions and resources to maximize impact in their communities.

This year marked the 22nd annual Summit, which included leading funders, nonprofit leaders from around the state, national thought leaders and nonprofit solution providers. ProviDyn participated as an exhibitor educating attendees on the importance of Information Technology (IT) to nonprofits, answering questions about IT and demonstrating how ProviDyn supports the unique IT needs of nonprofit organizations.

In addition, as the Wi-Fi sponsor, ProviDyn was able to support the Summit by helping GCN staff and attendees maximize visibility and further participate in and leverage social media. Twitter stations were set up in the main hall and in each session room.

“As we have grown GCN’s social media presence, we have also extended that effort by making our events more interactive and encouraging attendees to Tweet about the summit and share ideas with other non-profit communities,” said Karen Beavor, president and CEO of GCN. “Because reception in the venue was poor, we enlisted ProviDyn to alleviate connectivity concerns, which gave our attendees the opportunity to more easily leverage social media during the event.”

“We are pleased to be a part of the GCN and this year’s summit, which was a great success,” said Hamish Davidson, president and co-founder of ProviDyn. “We view the GCN as a critical provider of resources for the Georgia nonprofit and philanthropic community and support their work in providing non-profit organizations with the information and tools to better accelerate and increase their impact.”

About the Georgia Center for Nonprofits
The Georgia Center for Nonprofits builds thriving communities by helping nonprofits succeed. Through a powerful mix of advocacy, solutions for nonprofit effectiveness, and insight building tools, GCN provides nonprofits, board members and donors with the tools they need to strengthen organizations that make a difference on important causes throughout Georgia. For more than 20 years, GCN has served as a cornerstone of support for Georgia’s nonprofit and philanthropic community by delivering a wide range of services and support. Our members span the nonprofit world in scale and scope—from international organizations to corporate philanthropies, foundations, and community initiatives. Learn more at GCN.org

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.

Topic Article
May 29th, 2013

ProviDyn eliminates the IT burden, giving President of Pegasus Support Services peace of mind and the time to focus on servicing clients and growing the business.

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofit organizations, today announced that Pegasus Support Services, LLC, a small business that provides facilities operations and maintenance support services and logistics support services to federal, state and local governments, having selecting ProviDyn as its managed services provider, has now completed its initial implementation.

When Richard Tibbetts, president of Pegasus Support Services, founded the company, he was able to manage all of Pegasus’ IT needs himself and in fact, ran the business on his personal hard drive. However, as the company grew from a home based company to one that was quickly adding employees and generating $2.4 million in just one year, managing technology internally no longer made sense. Mr. Tibbetts began looking for a managed services provider that could take over the IT function and allow him to focus on growing the business.

Pegasus Support Services employs professionals across multiple states, so the ability to access and share files, as well as communicate and collaborate seamlessly, is critical. In addition, the company had already seen extremely rapid growth, requiring the IT infrastructure to quickly scale to meet employee and client needs. After evaluating several managed services providers, Mr. Tibbetts decided to move the company’s IT infrastructure to ProviDyn’s private cloud, relying on ProviDyn to provide day-to-day IT support and long-term strategy.

“In our business, the ability to scale rapidly is a necessity. It is possible for us to be awarded a federal government contract which adds as many as 20-50 employees within a very short time based on the needs of a particular project,” said Mr. Tibbetts. “IT is such a critical part of growing a small business and isn’t an area where entrepreneurs should cut corners. Our investment in ProviDyn allows us to scale, quickly and seamlessly, with little consternation, so that we can focus on servicing our clients and growing the business.”

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.

About Pegasus Support Services
Pegasus Support Services, LLC is a Service Disabled Veteran Owned Small Business, formed in 2009 and headquartered in Woodstock, Georgia. Our company is dedicated to providing superior Facilities Operations and Maintenance support services and Logistics support services to our customers. Our corporate culture emphasizes a commitment to providing our customers with a high level of reliable, high quality customer service, diligent cost control and continuous quality improvement. We achieve these goals by hiring and training the highest quality employees and by empowering them to “do the right thing” and to provide the customer with unparallelled support. At Pegasus Support Services we always provide our customers with Performance, Solutions and Satisfaction.

Topic Article
May 3rd, 2013

We at MSP Today are learning a lot about storage in the cloud, and one lesson is there are a heck-of-a-lot of vendors!

That means providers have to find a way to stand out from the crowd, otherwise their business will go nowhere.

For ProviDyn, the distinction is keeping one customer’s data away from that of another, a feature offered by the new ProviDyn Sync file storage system.

There are nearly as many approaches to cloud storage as there are vendors.

One study, breaks the market down into three main types, hardware, software and services. Then the researchers looked at products, such as data transfer, backup, primary storage, and gateways. And then there are four main deployment models, community cloud, private cloud, public cloud and hybrid.

ProviDyn falls into the service provider category and offers storage that end users can get at, a form of primary storage that can also be used to store copies of files.

The system, like many of its file storage rivals, allows access from any number of devices, PCs, tablets and smartphones. And it offers, the company claims, peace of mind.

“Collaboration is increasingly important in today’s mobile workforce, along with accessing and syncing documents between devices such as laptops, desktops, tablets and smartphones.While there are consumer cloud products available, they are hosted publicly, meaning that everyone shares the same encryption key, which can be a big problem for a business,” the company said. “If that encryption key is compromised, all of businesses’ documents, their clients’ documents and any of the user’s personal documents are vulnerable. With ProviDyn Sync, clients are provided with an encryption key that is exclusive to their business and documents, and not shared with anyone.”

Other ProviDyn Sync features include:

  • Private encryption key management
  • Wiping of mobile devices and other endpoints remotely
  • Granular user-access
  • And managed file sharing allowing external parties to share your data.

Customers tend to trade up as they use the system, the company says. “Many of our clients start out with one of the more popular consumer options for file access, sharing and syncing, but soon realize these products are not secure or robust enough to meet their needs,” said Hamish Davidson, president and CEO of ProviDyn. “We are looking forward to bringing the benefits of cloud based file storage with the added security and features required for businesses to run more efficiently.”

Topic Article
March 30th, 2013

ProviDyn Continues Work in the Nonprofit Sector at GCN Event

Atlanta, GA (PRWEB) March 30, 2013

ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses and nonprofit organizations, recently attended the Georgia Center for Nonprofits’ Member Day as a presenting business member.

In advance of their 2013 Nonprofit Summit, GCN had an informational meeting at its headquarters for current and prospective member on March 15th. Business members, like ProviDyn, had an opportunity to organize a display and talk with attendees about their services geared toward nonprofits. The event allowed participants to learn more about maximizing their GCN memberships, network with GCN members and staff, and learn more about some of the businesses working with nonprofits in the Atlanta area.

“We are committed to our growth in the nonprofit sector and GCN has been an excellent partner in increasing awareness for our services,” said Hamish Davidson, president and co-founder of ProviDyn. “Nonprofits make an enormous impact on the local community. We hope to assist them as much as possible in making their technology a valuable asset in achieving their mission.”

About ProviDyn
ProviDyn provides technology expertise, services and support to help small and mid-sized organizations sustain growth and strengthen performance. Backed by technology experts, ProviDyn helps organizations gain the full benefits of existing technology, make strategic investments in implementing new technology and maintain an infrastructure that is secure, reliable and flexible. ProviDyn offers managed services, mobile computing, IT strategy, virtualization, cloud computing, business continuity, network security and IP telephony. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on LinkedIn.

Topic Article
July 2nd, 2012

PROVIDYN INSTALLS NEW COMPUTERS IN EXAM ROOMS, IMPROVING EFFICIENCY FOR THE ATLANTA HUMAN SOCIETY HOWELL MILL ANIMAL CLINIC

Wall-mounted computers increase efficiency, improve care for the AHS pet hospital

Atlanta – June 25, 2012ProviDyn, a provider of IT support, strategy and services for small and medium-sized businesses, announced today it has procured and installed new wall-mounted computers in the exam rooms at the Atlanta Humane Society’s Howell Mill Animal Wellness Clinic. These upgrades come on the heels of the Atlanta Humane Society opening a second location and furthering its partnership with ProviDyn by migrating its technology infrastructure and applications to the private cloud.

After its newest location opened in December, AHS wanted to continue making improvements to its Howell Mill location as well. The Howell Mill Animal Wellness Clinic is a full-service, fully-staffed pet hospital at the Atlanta Humane Society – the city’s only animal welfare organization to have such a program. The new computers will save time and improve efficiency for clinic employees who previously relied on hand writing information and then, later, taking the extra step of data entry.

“Continuing to make upgrades and improvements to our Howell Mill facility will help us operate more efficiently and, in turn, make our clinic an affordable, yet attractive option for pet owners who might not otherwise have the resources to care for their pets,” said Chris Slee, Vice President of Finance for AHS. “ProviDyn has been a reliable partner and continues to uncover ways for us to leverage technology at both AHS facilities.”

“Something as simple as new computers in exam rooms can make a large impact on an organization like AHS,” said Hamish Davidson, president and co-founder of ProviDyn. “Employees will operate more efficiently and have additional time to focus on what is important – caring for animals. As a long-standing partner of AHS, we are always looking for new ways that technology can positively impact the organization.”

About ProviDyn

ProviDyn provides technology expertise, services and support to Atlanta-area small and medium-sized businesses. Backed by certified technology professionals, ProviDyn’s services include managed services, cloud computing solutions, virtualization, help desk and computer support, IT strategy, network security, backup and disaster recovery and IP telephony. ProviDyn delivers the right mix of technology and expertise allowing its clients to focus on growing their business. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit www.providyn.com.

About Atlanta Humane Society

Founded in 1873, the Atlanta Humane Society and Society For Prevention Of Cruelty To Animals, Inc. is the oldest private non-profit animal welfare organization in Atlanta and one of the oldest humane agencies in America. Services such as adoptions, charitable veterinary clinic, low cost spay/neuter services, pet facilitated therapy, animal behavior training classes and hot-line, pet food bank and canine play yards are possible by generous contributions of time and money from the public.

Our mission is to prevent neglect, abuse, cruelty and exploitation of animals and to assure that their interests and well-being are fully, effectively and humanely protected by an aware and caring society. For more information about the Atlanta Humane Society, visit www.atlantahumane.org or call 404.875.5331.

Topic Article, News
October 26th, 2011

Accessibility to the internet has reached a point of almost becoming a given. Wireless and cell phone networks have allowed our phones, tablets and laptops to be connected at all times. Our internet fix can now be addressed at a whim. Because of this expectation, more and more companies are allowing access to customers and colleagues when they come to their places of business.

On a recent discovery visit to a prospective client (a doctor’s office) we were surveying the computers around the office. One lone machine was sitting in the reception area. The doctor let us know that computer was for patients to use while they were waiting for their appointment. All in all, not a bad idea.

We finished taking a look at the server network including imaging and practice management systems. On the way out of the office, we stopped at the machine in the waiting area and opened it up. No password for access. After about 3 clicks, we had pulled up x-ray images and patient records for several of the doctor’s clients.

When that machine had been plugged into the wall so patients could access the internet, it had also allowed any user on that machine to access the company network and, invariably, highly sensitive patient information.

As you might imagine, the doctor was mortified. Of course, the next question was, “What do we do?”

Very quickly, we were able to establish a wireless network for the doctor containing a guest network completely partitioned from their corporate network. This allows more flexibility for access by giving authorized guests a password to log onto the internet, allowing the ability to track usage of the system and, most importantly, completely separating any guest users from being able to access important and sensitive client or corporate data.

Whether wired or wireless, securing your network and internet access is a common problem overlooked by many business owners. Not only did this solution vastly improve overall security for the doctor, it also now allows him to provide internet access to his clients safely and securely, letting his customers know they can bring their own laptops and tablets to the office to use while they wait. A nice customer service add-on for his business.

Secure your wireless networks and provide a guest access protocol if you need it. You definitely don’t want strangers in your house without proper permission.

Topic Article
August 29th, 2011

Email plays a big role in the way people do business. Whether you work from a fixed location at an office desk or from a mobile device on the go, the kind of email you use can define your level of productivity. Are you sure that the email system you are using is the right one for you?

Whether you work from an office or are productive while on the go, email most likely plays a big factor in the way you go about your business. Unbeknownst to many, some types of email systems have certain limitations that by extension can also limit the level of productivity of your business, and especially for people in the organization who must also work while out in the field.

One major issue for many people is synchronicity. Many people need their emails to be accessible on their mobile phones, PDAs, or other mobile devices, and they need them to be properly synchronized with their desktop workstations. The need to constantly update conversations and email threads from mobile devices to desktops with certain types of email can prove to be tedious and unproductive– and some email system types don’t include this ability at all.

Depending on the way you use your email, especially when on the go, having full access and full control of your account can define how productive you and others in your organization can be. Besides providing a much better degree of synchronization and integration with mobile devices, certain types of email systems also have features for sharing and collaboration features that allow you to set schedules and share files from your mailbox, as well as central storage for emails that allows you to access your account seamlessly with any mobile device, regardless of where you are located.

Of course, having a full-featured email system might not be best for everyone. The key is to know whether adapting a more bare-bones system is cost-effective for your business (especially in the long run). Sometimes the top of the line may be needed, and sometimes all you need is a bit of tweaking on your less fully featured system. Not sure which is best? Call us and we’ll be glad to sit down with you and assess what kind of email system is best suited for you and your business.

Published with permission from TechAdvisory.org. Source.
ProviDyn is a leading IT Managed Services firm serving small and medium sized businesses (SMBs) in the Atlanta area that is dedicated to its mission of Driving Business with Technology. ProviDyn’s IT support services include: IT strategy, managed services, cloud computing solutions, virtualization, help desk, network security, backup and disaster recovery, IP telephony, and website services. For more information, please visit our website.
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