Accessibility to the internet has reached a point of almost becoming a given. Wireless and cell phone networks have allowed our phones, tablets and laptops to be connected at all times. Our internet fix can now be addressed at a whim. Because of this expectation, more and more companies are allowing access to customers and colleagues when they come to their places of business.

On a recent discovery visit to a prospective client (a doctor’s office) we were surveying the computers around the office. One lone machine was sitting in the reception area. The doctor let us know that computer was for patients to use while they were waiting for their appointment. All in all, not a bad idea.

We finished taking a look at the server network including imaging and practice management systems. On the way out of the office, we stopped at the machine in the waiting area and opened it up. No password for access. After about 3 clicks, we had pulled up x-ray images and patient records for several of the doctor’s clients.

When that machine had been plugged into the wall so patients could access the internet, it had also allowed any user on that machine to access the company network and, invariably, highly sensitive patient information.

As you might imagine, the doctor was mortified. Of course, the next question was, “What do we do?”

Very quickly, we were able to establish a wireless network for the doctor containing a guest network completely partitioned from their corporate network. This allows more flexibility for access by giving authorized guests a password to log onto the internet, allowing the ability to track usage of the system and, most importantly, completely separating any guest users from being able to access important and sensitive client or corporate data.

Whether wired or wireless, securing your network and internet access is a common problem overlooked by many business owners. Not only did this solution vastly improve overall security for the doctor, it also now allows him to provide internet access to his clients safely and securely, letting his customers know they can bring their own laptops and tablets to the office to use while they wait. A nice customer service add-on for his business.

Secure your wireless networks and provide a guest access protocol if you need it. You definitely don’t want strangers in your house without proper permission.